Term and Conditions

Last Updated: [Insert Date]

1. General Information

Cozy Camp Shop (“we,” “us,” or “our”) operates the website wildcampsupply.com, specializing in high-quality outdoor equipment including tents, sleeping bags, camping tools, and lighting solutions.

1.1 Target Audience

Our products are designed for outdoor enthusiasts ranging from casual campers to serious adventurers. Whether you’re preparing for a three-season hike or a winter expedition, our gear meets diverse outdoor needs.

1.2 Website Style

Our website reflects a friendly, adventurous spirit while maintaining professionalism. We strive to make outdoor gear accessible to all experience levels with clear product information and straightforward policies.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any information that becomes outdated
• Accept responsibility for all activities under your account

2.2 Prohibited Activities

You may not:

• Use our products for illegal purposes
• Attempt to gain unauthorized access to our systems
• Use our website in any way that could damage, disable, or impair the site
• Engage in fraudulent activities including false returns or chargebacks

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, please contact us immediately.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and refuse or cancel orders if we believe they violate these Terms or applicable law.

3.3 Intended Use

Our products are designed for outdoor recreational use. Proper safety precautions should always be followed, especially with tools, knives, and fuel-burning equipment.

4. Orders and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order prior to acceptance.

4.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect accepted orders.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

4.4 Shipping

We offer two shipping options:

• Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: via EMS for orders over $50, delivered in 15-25 business days after shipment

International orders may be subject to customs fees which are the customer’s responsibility. We cannot ship to certain Asian and remote regions.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original condition with tags attached. Non-returnable items include:

• Water filters (Bottle and Inline Water Filters)
• Knives (Fixed-Blade and Folding Knives)
• Fuel-burning lanterns that show signs of use
• Any item that has been used or shows wear

5.2 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Wait for return authorization
3. Ship items to: Cozy Camp Shop Returns, 1164 Middle Turnpike West, Manchester, US 06040

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

7.1 Product Use

Cozy Camp Shop shall not be liable for any injury, damage, or loss resulting from the use or misuse of our products. Outdoor activities carry inherent risks, and proper safety precautions should always be followed.

7.2 Website Use

We strive to keep our website running smoothly but are not responsible for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms or any other matter, please contact us at:

Cozy Camp Shop
1164 Middle Turnpike West
Manchester, US 06040
Email: [email protected]